{"id":3,"date":"2020-07-28T15:46:20","date_gmt":"2020-07-28T15:46:20","guid":{"rendered":"http:\/\/www.qimatravel.com\/?page_id=3"},"modified":"2026-07-22T10:25:49","modified_gmt":"2026-07-22T10:25:49","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.qimatravel.com\/ar\/privacy-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629"},"content":{"rendered":"<div class=\"qima-legal\" id=\"qima-top\">\n<style>\n.qima-legal{--gold:#cb9645;--dark:#1c1c1c;--text:#3a3a3a;--muted:#767676;--soft:#f9f8f7;--border:#e9e5e0;--radius:10px;font-family:'Open Sans',Arial,sans-serif;color:var(--text);line-height:1.75;max-width:1120px;margin:0 auto;scroll-behavior:smooth}\n.qima-legal *{box-sizing:border-box}\n.qima-legal h1,.qima-legal h2,.qima-legal h3{font-family:'Merriweather',Georgia,serif;color:var(--dark);line-height:1.3}\n.qima-legal a{color:var(--gold);text-decoration:none}\n.qima-legal 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12px;font-size:12.5px;font-weight:700;color:var(--dark);margin:2px 4px 2px 0}\n.qima-cta{margin-top:38px;background:var(--dark);border-radius:var(--radius);padding:34px 36px;color:#fff;display:flex;justify-content:space-between;align-items:center;gap:24px;flex-wrap:wrap}\n.qima-cta h3{color:#fff;margin:0 0 6px;font-size:19px}\n.qima-cta p{margin:0;color:rgba(255,255,255,.7);font-size:14px}\n.qima-cta-btns{display:flex;gap:10px;flex-wrap:wrap}\n.qima-btn{display:inline-flex;align-items:center;gap:8px;background:var(--gold);color:#1c1c1c!important;font-weight:700;font-size:13.5px;padding:11px 20px;border-radius:6px;text-decoration:none!important;white-space:nowrap}\n.qima-btn:hover{background:#b9843a}\n.qima-btn.ghost{background:transparent;border:1px solid rgba(255,255,255,.35);color:#fff!important}\n.qima-btn.ghost:hover{border-color:var(--gold);color:var(--gold)!important}\n.qima-toc-mobile{display:none}\n@media(max-width:880px){\n .qima-facts{grid-template-columns:repeat(2,1fr)}\n .qima-fact:nth-child(2){border-right:none}\n .qima-fact:nth-child(3),.qima-fact:nth-child(4){border-top:1px solid var(--border)}\n .qima-layout{grid-template-columns:1fr}\n .qima-toc{display:none}\n .qima-toc-mobile{display:block;margin-bottom:24px}\n .qima-toc-mobile summary{cursor:pointer;list-style:none;background:var(--dark);color:#fff;padding:14px 18px;border-radius:8px;font-weight:700;font-size:14px;display:flex;justify-content:space-between;align-items:center}\n .qima-toc-mobile summary::-webkit-details-marker{display:none}\n .qima-toc-mobile[open] summary{border-radius:8px 8px 0 0}\n .qima-toc-mobile .qima-toc{position:static;border-radius:0 0 8px 8px;border-top:none}\n .qima-hero{padding:32px 22px}\n .qima-hero h1{font-size:25px}\n .qima-cta{flex-direction:column;align-items:flex-start}\n}\n@media print{.qima-toc,.qima-toc-mobile,.qima-cta{display:none}}\n<\/style>\n<div class=\"qima-hero\">\n<div class=\"qima-breadcrumb\"><a href=\"\/\">Home<\/a> &nbsp;\/&nbsp; Privacy Policy<\/div>\n<h1>Privacy Policy<\/h1>\n<p class=\"qima-sub\">Your privacy matters to us. This page explains what personal data QIMA Travel and Tourism collects, how we use it, who we share it with, and the rights you have over your own data.<\/p>\n<p>  <span class=\"qima-updated\">Last updated: <b>July 21, 2026<\/b><\/span>\n<\/div>\n<div class=\"qima-facts\">\n<div class=\"qima-fact\">\n<div class=\"lbl\">Legal Name<\/div>\n<div class=\"val\">QIMA Travel and Tourism<\/div>\n<\/div>\n<div class=\"qima-fact\">\n<div class=\"lbl\">MoT License No.<\/div>\n<div class=\"val\">73100289<\/div>\n<\/div>\n<div class=\"qima-fact\">\n<div class=\"lbl\">Commercial Registration<\/div>\n<div class=\"val\">7002625064<\/div>\n<\/div>\n<div class=\"qima-fact\">\n<div class=\"lbl\">License Category<\/div>\n<div class=\"val\">Tour Operator &amp; Travel Agency<\/div>\n<\/div>\n<\/div>\n<div class=\"qima-layout\">\n<details class=\"qima-toc-mobile\">\n<summary>On this page &#9662;<\/summary>\n<div class=\"qima-toc\">\n<h4>On this page<\/h4>\n<ol>\n<li><a href=\"#intro\">Introduction<\/a><\/li>\n<li><a href=\"#info-we-collect\">Information We Collect<\/a><\/li>\n<li><a href=\"#how-we-use\">How We Use Your Information<\/a><\/li>\n<li><a href=\"#cookies\">Cookies &amp; Analytics<\/a><\/li>\n<li><a href=\"#sharing\">Who We Share Data With<\/a><\/li>\n<li><a href=\"#retention\">Data Retention<\/a><\/li>\n<li><a href=\"#security\">How We Protect Your Data<\/a><\/li>\n<li><a href=\"#your-rights\">Your Rights<\/a><\/li>\n<li><a href=\"#children\">Children&rsquo;s Privacy<\/a><\/li>\n<li><a href=\"#changes\">Changes to This Policy<\/a><\/li>\n<li><a href=\"#contact\">Contact Us<\/a><\/li>\n<\/ol>\n<\/div>\n<\/details>\n<div class=\"qima-toc\">\n<h4>On this page<\/h4>\n<ol>\n<li><a href=\"#intro\">Introduction<\/a><\/li>\n<li><a href=\"#info-we-collect\">Information We Collect<\/a><\/li>\n<li><a href=\"#how-we-use\">How We Use Your Information<\/a><\/li>\n<li><a href=\"#cookies\">Cookies &amp; Analytics<\/a><\/li>\n<li><a href=\"#sharing\">Who We Share Data With<\/a><\/li>\n<li><a href=\"#retention\">Data Retention<\/a><\/li>\n<li><a href=\"#security\">How We Protect Your Data<\/a><\/li>\n<li><a href=\"#your-rights\">Your Rights<\/a><\/li>\n<li><a href=\"#children\">Children&rsquo;s Privacy<\/a><\/li>\n<li><a href=\"#changes\">Changes to This Policy<\/a><\/li>\n<li><a href=\"#contact\">Contact Us<\/a><\/li>\n<\/ol>\n<\/div>\n<div class=\"qima-content\">\n<section class=\"qima-sec\" id=\"intro\">\n<div class=\"qima-sec-head\"><span class=\"qima-num\">01<\/span><\/p>\n<h2>Introduction<\/h2>\n<\/div>\n<p>QIMA Travel and Tourism (&ldquo;QIMA&rdquo;, &ldquo;we&rdquo;, &ldquo;us&rdquo;) respects your privacy and is committed to protecting the personal data you share with us when you use our website, make a booking, or contact our support team. This Privacy Policy explains our data practices in plain language.<\/p>\n<div class=\"qima-callout\"><span class=\"ic\">&#128161;<\/span><\/p>\n<div>This policy applies to qimatravel.com and to bookings made with us through phone, WhatsApp, or in person.<\/div>\n<\/div>\n<\/section>\n<section class=\"qima-sec\" id=\"info-we-collect\">\n<div class=\"qima-sec-head\"><span class=\"qima-num\">02<\/span><\/p>\n<h2>Information We Collect<\/h2>\n<\/div>\n<p>Depending on how you interact with us, we may collect:<\/p>\n<ul>\n<li><strong>Contact details:<\/strong> full name, phone number, email address.<\/li>\n<li><strong>Traveler information:<\/strong> passport details, date of birth, nationality, and other details required to complete a booking with airlines, hotels, or other suppliers.<\/li>\n<li><strong>Booking &amp; payment details:<\/strong> tour\/package selected, travel dates, booking reference, and payment confirmation status. We do not store full card numbers on our own servers &mdash; payment processing is handled by our licensed payment partner(s).<\/li>\n<li><strong>Communications:<\/strong> records of your emails, WhatsApp messages, or calls with our support team, kept for quality and follow-up purposes.<\/li>\n<li><b>Browsing information:<\/b> your IP address, the type of browser you use, and which pages you visit on our site, gathered automatically through cookies and analytics tools (see Section 4).<\/li>\n<\/ul>\n<\/section>\n<section class=\"qima-sec\" id=\"how-we-use\">\n<div class=\"qima-sec-head\"><span class=\"qima-num\">03<\/span><\/p>\n<h2>How We Use Your Information<\/h2>\n<\/div>\n<ul>\n<li>To process and confirm your booking, and to share necessary traveler details with airlines, hotels, and other service providers involved in your trip.<\/li>\n<li>To communicate with you about your booking &mdash; confirmations, itinerary updates, and support requests.<\/li>\n<li>To respond to enquiries and provide customer support.<\/li>\n<li>To improve our website and services based on how they are used.<\/li>\n<li>To send you offers or updates about our services &mdash; only where you have opted in, and you may unsubscribe at any time.<\/li>\n<\/ul>\n<p>We do not use your traveler or payment information for marketing purposes without your consent, and we keep marketing communications clearly separate from operational booking communications.<\/p>\n<\/section>\n<section class=\"qima-sec\" id=\"cookies\">\n<div class=\"qima-sec-head\"><span class=\"qima-num\">04<\/span><\/p>\n<h2>Cookies &amp; Analytics<\/h2>\n<\/div>\n<p>Our website uses cookies and similar technologies to keep the site working correctly, remember your preferences, and understand how visitors use our site so we can improve it (for example, via analytics tools). You can control or disable cookies through your browser settings; please note that some parts of the website may not function as intended if cookies are disabled.<\/p>\n<\/section>\n<section class=\"qima-sec\" id=\"sharing\">\n<div class=\"qima-sec-head\"><span class=\"qima-num\">05<\/span><\/p>\n<h2>Who We Share Data With<\/h2>\n<\/div>\n<p>We share the minimum necessary personal data with:<\/p>\n<ul>\n<li><strong>Travel suppliers<\/strong> &mdash; airlines, hotels, transport and activity providers &mdash; strictly as needed to deliver the service you booked.<\/li>\n<li><strong>Payment service providers<\/strong> &mdash; to securely process your payment.<\/li>\n<li><strong>Government &amp; regulatory authorities<\/strong> &mdash; where required by Saudi law, for example for visa processing or regulatory reporting.<\/li>\n<li><strong>Service providers who support our operations<\/strong> &mdash; such as IT hosting and customer support tools &mdash; bound by confidentiality obligations.<\/li>\n<\/ul>\n<p>We do not sell your personal data to third parties.<\/p>\n<\/section>\n<section class=\"qima-sec\" id=\"retention\">\n<div class=\"qima-sec-head\"><span class=\"qima-num\">06<\/span><\/p>\n<h2>Data Retention<\/h2>\n<\/div>\n<p>We retain booking and traveler information for as long as necessary to fulfil your booking, comply with our legal and tax obligations under Saudi law, and resolve any disputes. Communication records are kept for a reasonable period to support ongoing service quality. When data is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.<\/p>\n<\/section>\n<section class=\"qima-sec\" id=\"security\">\n<div class=\"qima-sec-head\"><span class=\"qima-num\">07<\/span><\/p>\n<h2>How We Protect Your Data<\/h2>\n<\/div>\n<p>We apply reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or loss, including restricted access to booking systems and secure handling of payment data through our licensed payment partner(s). No method of transmission or storage is 100% secure, but we work continuously to maintain strong safeguards.<\/p>\n<\/section>\n<section class=\"qima-sec\" id=\"your-rights\">\n<div class=\"qima-sec-head\"><span class=\"qima-num\">08<\/span><\/p>\n<h2>Your Rights<\/h2>\n<\/div>\n<p>You have the right to:<\/p>\n<ul>\n<li>Request access to the personal data we hold about you.<\/li>\n<li>Request correction of inaccurate or incomplete data.<\/li>\n<li>Request deletion of your data, subject to our legal and tax record-keeping obligations.<\/li>\n<li>Withdraw consent to marketing communications at any time.<\/li>\n<\/ul>\n<p>To exercise any of these rights, contact us at <a href=\"mailto:info@qimatravel.com\">info@qimatravel.com<\/a> and our team will respond within a reasonable timeframe.<\/p>\n<\/section>\n<section class=\"qima-sec\" id=\"children\">\n<div class=\"qima-sec-head\"><span class=\"qima-num\">09<\/span><\/p>\n<h2>Children&rsquo;s Privacy<\/h2>\n<\/div>\n<p>Our services are intended for use by adults booking travel for themselves and their families. We do not knowingly collect personal data directly from children; traveler information for minors is provided to us by a parent or legal guardian as part of a family booking.<\/p>\n<\/section>\n<section class=\"qima-sec\" id=\"changes\">\n<div class=\"qima-sec-head\"><span class=\"qima-num\">10<\/span><\/p>\n<h2>Changes to This Policy<\/h2>\n<\/div>\n<p>We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The &ldquo;Last updated&rdquo; date at the top of this page indicates the current version. We encourage you to review this page periodically.<\/p>\n<\/section>\n<section class=\"qima-sec\" id=\"contact\">\n<div class=\"qima-sec-head\"><span class=\"qima-num\">11<\/span><\/p>\n<h2>Contact Us<\/h2>\n<\/div>\n<p>For any questions about this Privacy Policy or how we handle your data, please contact us:<\/p>\n<p><strong>Email:<\/strong> <a href=\"mailto:info@qimatravel.com\">info@qimatravel.com<\/a><br \/>\n<strong>Phone \/ WhatsApp:<\/strong> +966 50 282 9933<br \/>\n<strong>Support Hours:<\/strong> Daily, 9:00 AM &ndash; 5:00 PM (Makkah time)<\/p>\n<\/section>\n<\/div>\n<\/div>\n<div class=\"qima-cta\">\n<div>\n<h3>Questions about this policy?<\/h3>\n<p>Our support team responds within 2 hours, daily 9:00 AM &ndash; 5:00 PM (Makkah time).<\/p>\n<\/p><\/div>\n<div class=\"qima-cta-btns\">\n    <a class=\"qima-btn\" href=\"https:\/\/wa.me\/966502829933\" target=\"_blank\" rel=\"noopener\">WhatsApp Us<\/a><br \/>\n    <a class=\"qima-btn ghost\" href=\"mailto:info@qimatravel.com\">info@qimatravel.com<\/a><br \/>\n    <a class=\"qima-btn ghost\" href=\"tel:+966502829933\">+966 50 282 9933<\/a>\n  <\/div>\n<\/div>\n<p><script>\n(function(){\n  try{\n    var links=document.querySelectorAll('.qima-toc a[href^=\"#\"]');\n    var secs=[];\n    links.forEach(function(l){var id=l.getAttribute('href').slice(1);var el=document.getElementById(id);if(el)secs.push({id:id,el:el,link:l});});\n    if(!secs.length||!('IntersectionObserver' in window))return;\n    var obs=new IntersectionObserver(function(entries){\n      entries.forEach(function(entry){\n        var match=secs.find(function(s){return s.el===entry.target;});\n        if(!match)return;\n        if(entry.isIntersecting){\n          document.querySelectorAll('.qima-toc a').forEach(function(a){a.style.color='';a.style.background='';});\n          document.querySelectorAll('.qima-toc a[href=\"#'+match.id+'\"]').forEach(function(a){a.style.color='#cb9645';a.style.background='#fff';});\n        }\n      });\n    },{rootMargin:'-20% 0px -70% 0px'});\n    secs.forEach(function(s){obs.observe(s.el);});\n  }catch(e){}\n})();\n<\/script><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Home &nbsp;\/&nbsp; Privacy Policy Privacy Policy Your privacy matters to us. 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